Your safety is our top priority
Verified Users
MyRoomie employs multiple layers of safety measures including identity verification, secure messaging, and active moderation to create a safe environment for all users.
Government-issued ID has been verified
Phone number has been confirmed
Email address has been verified
Always arrange your first meeting in a public place like a café or restaurant.
CriticalConsider bringing a trusted friend to the first meeting for added safety.
HighHave a video call before meeting in person to verify identity.
HighIf something feels off, don't hesitate to end the meeting or conversation.
CriticalView properties during daylight hours when possible.
MediumTell a friend or family member where you're going and when you expect to return.
CriticalDocument the property and share your location with trusted contacts.
HighEnsure the person showing the property is the legitimate owner or agent.
CriticalDon't share your full address, financial details, or personal documents too early.
CriticalKeep initial conversations within MyRoomie's messaging system.
HighCheck that profiles have verified badges and recent photos.
HighReport any inappropriate messages or suspicious profiles immediately.
CriticalDon't transfer deposits or rent before viewing the property and meeting in person.
CriticalUse bank transfers or secure payment platforms with buyer protection.
HighEnsure all agreements are documented and signed by all parties.
CriticalVerify previous landlords or flatmate references before committing.
High24/7
Important numbers to know in case of emergency or safety concerns
For immediate danger or emergency situations
24/7
For reporting suspicious activity or non-urgent matters
24/7
Report platform-related safety concerns
24/7
If you encounter any suspicious behavior, inappropriate content, or safety concerns, please report it immediately. We take all reports seriously and investigate promptly.
Learn more about staying safe while finding flatmates and properties